Poland Flag - No Help/No Response
"I live in southwestern Illinois. This product was shipped by the company using UPS Sure Post with final delivery to be made by the Post Office. I ordered this and another flag in August 2021. UPS shipped it all the way past me to Kansas City, MO then back the Postal Facility in Hazelwood, MO where it was turned over to the post office facility. It has been sitting there pending acceptance by USPS since Sep 2,2021. I discussed this with the Postal authorities and filed a report but received no response. I then contacted the United States Flag Store about the matter twice now. I only received an automated response saying they would contact me back. To this date, Sept 21,2021 the United States Flag Store has offered me no refund, no reshipment directly to me by UPS, no help whatsoever IN FACT they have not even responded to me as they said they would in the automated message. There is no assurance as to when (if ever) I will receive this flag and the other one that I ordered, The United States Flag Store got my money and now they could care less whether or not I receive my product in a timely manner. As far as I know, my money is gone and so is my product that I was supposed to receive in a timely manner. I will never do business with the United States Flag Store again! They are not reliable, they do not have the customers' concerns at heart."