Purchase orders, tax exemption and terms

We accept purchase orders from corporations, government, schools and other institutions. Fax the PO to the number below or send it by post.

• The form should come from your accounting department.
• It should be signed, and give a contact name and phone number.
• It needs a ship-to address, a bill-to address and detailed product information: our item codes and quantities.
• Purchase orders carry a $100 minimum.

Purchase order processing takes three to five business days on average, and longer for large value orders. Quote requests and standard orders take one to three days to process, and a quote is valid for three days, because stock moves.

If an order is urgent, paying by Visa, Mastercard, American Express or Discover is processed immediately.

We process tax-exempt orders for eligible organizations. A valid state resale or tax exemption certificate has to reach us before your first order.

Sales tax cannot be refunded or credited once an invoice has been processed, so send the certificate first.

Major credit cards are accepted on every order and there are no processing fees. Net 30 terms may be requested after 30 days of active account history, subject to order volume, order cadence and credit approval.

A wholesale account opens with a $500 order; after that, orders below $300 carry a $25 small-order fee. Wholesale pricing is already discounted, so it does not combine with retail promo codes or free shipping offers.

Orders under 150 lb ship by ground carrier. Over 150 lb they ship by LTL freight on pallets.