About Us - United States Flags Store
United-States-Flag.com was recently ranked #3 in Best Online Shops for 2020 in the "Collectibles" category by Newsweek.
Ranking was carried out by Statista, which considers Structure & Usability, Trust & Security, Payment, Purchase & Delivery, Services & Communication, and Technical Performance. We are delighted to be ranked higher than some much larger companies, and we are proud to be recognized for the value we provide our customers, which is a great shopping experience, quality products, excellent prices and first rate service. Visit Newsweek's Best Online Shops of 2020 for a full detailed list and rankings in our category.
Online Stores PA LLC is a well funded, privately owned, stable company that was founded in 2002. We operate from our over 100,000 square foot facility in New Stanton, PA with 75 staff currently employed. In 2015 we expanded our business, to include a shipping location in Sparks, NV to better serve our customers. Our family of stores includes United-States-Flag.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, SafetyGirl.com, LightUp.com, and NorthlineExpress.com. As an A+ rated member of the Better Business Bureau of Westmoreland County, Online Stores, Inc assures its customers quality products at low prices, good customer communication, fast shipment of orders, and a full investigation and rectification of all complaints. We aspire to the highest standards of online business practice, and our customer satisfaction rate is the highest in the industry. Online Stores PA LLC is registered in the state of Pennsylvania (DUNS #080784532). In 2006 Online Stores was named the Fastest Growing Retail Company in Pittsburgh by the Pittsburgh Business Times, with 60% sales growth each year. The company has been ranked one of the top 100 fastest growing companies in the Pittsburgh area each year from 2006 to 2010. The company also made the Inc 5,000 list in 2009 and 2010.
Online Stores PA LLC is the largest online vendor of flags, flagpoles and accessories. We stock over $3 million in flags in a variety of fabrics, qualities and sizes (from 4 x 6" to 20 x 30') and over $1 million in flagpoles, flag display cases, patriotic decorations and flag accessories. We have sold flags & accessories to over 1,000,000 retail customers including local, state and federal government, military officials, veterans' organizations, and many Fortune 500 companies. We manufacture our own stick flags, and sold over 6 million in 2010. On average we ship 1,000 orders each day, with over 60% coming from existing customers. In 2015 we shipped over 500,000 orders with 99% arriving on time.
Our wide selection of flags includes U.S. flags, U.S. state flags, military flags, country/world flags, historical flags and more. We are the largest and most complete vendor of Valley Forge brand flags, flagpoles, kits and accessories. Valley Forge Flag Co. is a founding member of the Flag Manufacturers Association of America, producing only high-quality, American-made products. To accommodate our customers, we also offer less expensive but equivalent quality flags and accessories in our Online Stores brand.
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Contact Us
Please feel free to email or call us with any questions or for help with product selection. Our knowledgeable customer service department will be happy to assist you.
- Phone: 1-877-732-2458 (toll free Customer Service)
- Email: support@onlinestores.com (Emails are answered in the order they are received, within 1 business day)
- Fax: 1-866-910-4016
1000 Westinghouse Drive Suite 1
New Stanton, PA 15672
Hours of Operation: Our customer service center is available Monday - Friday 8am - 5pm EST. We are closed on Saturday & Sunday.
Order online using our Secure Online Shopping Cart, or you can order by phone or mail. We accept all Major Credit Cards.
Order by Phone 1-877-732-2458
Or Mail Money Orders to:
Online Stores PA LLC1000 Westinghouse Drive Suite 1
New Stanton, PA 15672
We Ship USPS Priority, First Class Mail, and UPS.
Orders placed after 3:00 p.m. EST will be processed the next business day. This includes 3 Day, 2nd Day, and Next Day Air shipments.
Wholesale Orders: We can supply large quantities of most products within 1 to 2 weeks. Please email us for the latest Sales Order pricing and availability.
Purchase Orders: We accept purchase orders from corporations, government, schools and other institutions. The minimum order is $100.00. Please note that free shipping offers do not apply to purchase orders.
- Purchase order customers must be credit worthy
- We do not accept COD orders
- Purchase orders usually take 3 to 5 days to process
Mail your order to:
Online Stores PA LLC1000 Westinghouse Drive Suite 1
New Stanton, PA 15672
Or Fax your order to: 866-910-4016
Please include contact information containing your name, phone number, and a ship to and bill to address. The purchase order must show all items in the order and the corresponding prices. We do not ship PO orders by air. If you need your order quickly, order online, pay with a credit card, and specify next day air or 2nd day air shipping.
Custom Flags: Our expert team of graphic designers has produced thousands of Custom Flags for a variety of companies, organizations and individuals. We offer Custom Superknit Polyester Flags and Custom Digitally Printed Nylon Flags to fit the needs of our customers. Production time for custom flags is 4-6 weeks from the date of order to the shipment of the finished flags. Custom flags are 100% satisfaction guaranteed.
We also offer a variety of samples from custom flags we made.
Email customflag@onlinestores.com to submit artwork and for a price quote.
Custom flag orders cannot be canceled after production has begun. Custom flags are not returnable or refundable.
- Inaccuracy Disclaimer
- Check Your Order Status
- American Flag Etiquette
- Sales Tax
- Caring for Your Flag
- Shipping Rules
- Instructions for Flagpoles & Accessories
- Shipping Times
- Customer Ratings & Testimonials
- Undeliverable & Refused Packages
- Gift Certificates
- Refund & Return Policy
- Online Stores News Blog
What The United States Flag Store Offers
If you're looking for a flag- any flag- then you've come to right place. Not only is the United States Flag Store one of the largest sellers of flags in the world, it's also known for selling the finest quality flags on the market. We carry the widest selection of flags, banners, gifts, pins, and accessories from inexpensively priced items to commercial-grade professional products. We carry the best brands, like Valley Forge flags, but we are also factory-direct with our own brand of products that combine value and quality.
Your satisfaction is guaranteed on any product from a simple American flag to a custom lapel pin. We have a full line of flags of the world as well as all 50 state flags in various sizes and materials. We don't just sell flags, though- we stock all hardware needed to display your flags, including flagpoles, flag display cases, and more. We carry decorative garden flags, as well, in many designs from military flags to Christmas banners.
If you can't find what you're looking for, we also give you the option to make custom flags, car flags, garden flags, lapel pins, and much more. Our prices are lower and our turnaround times are faster because we're factory direct and can get you the best quality merchandise at the best price possible.
The United States Flag Store is your one-stop place to find the best flags, gifts, and promotional materials anywhere!
